TY  - GEN
AU  - Rust, Roland T ; Kannan, P. K. eds.
TI  - E-service : new directions in theory and practice
SN  - 812032241X
PY  - 2003///
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - E-SERVICE
KW  - E-COMMERCE
KW  - BUSINESS MANAGEMENT
KW  - MARKETING
N1  - Index included
ER  -