TY - GEN AU - Dues, Michael TI - The Art of conflict management : : achieving solutions for life, work, and beyond [electronic resource] SN - 9781598037111 PY - 2010/// CY - [Westfields Boulevard] PB - The Great Cources KW - CONFLICT RESOLUTION-Audiovisual Materials KW - CONFLICT MANAGEMENT N1 - Course Guidebook Included ER -