TY - GEN AU - Thompson, Arthur A. AU - Strickland, A.J. AU - Gamble, John E. TI - Crafting and executing strategy : the quest for competitive advantage concepts and cases SN - 0072884444 PY - 2005/// CY - New York PB - McGraw-Hill KW - STRATEGIC PLANNING KW - BUSINESS PROCESS PLANNING N1 - Registration code included ER -