000 005970000a22002050004500
008 171207b xxu||||| |||| 00| 0 eng d
041 _aeng
080 _a005.574
_bB4
942 _cCF
700 _aBlack, Matthew L.
_epro
700 _aBosco, Anthony
_eedt
700 _aLeitner, Kurt J.
_edrt
700 _aGeisler, Jon
_ehst
245 _aConflict resolution in the office [electronic resource]
300 _b01 DVD ROM
_a16 min.
500 _a01 Presenter's Guide + 01 Booklet (Conflict Resolution)
650 _aCONFLICT RESOLUTION
650 _aMANAGEMENT
650 _aCOMMUNICATION
999 _c146884
_d146884